In addition to The Outdoor Lights’ extensive design and build services, all lighting solutions are offered with maintenance agreements to optimize your investment. As the seasons come and go, Mother Nature assures constant change to your property. We monitor and manage your lighting fixtures to ensure the effects of the original design is maintained year after year. We also clean the glass, adjusting position, and relocate the fixtures to maintain the dramatic lighting effect. We are long-term partners in the evolution of your outdoor space.

Our maintenance agreements range from monthly and quarterly to semiannual and annual agreements. See details below. We can also work with you to customize an agreement based on your specific needs. At The Outdoor Lights, our team takes pride in providing superior workmanship – leaving you with an extremely reliable and safe system. Our service technicians are fully insured and offer a safe and reliable service for your lighting system.

Annual Service Agreement (ASA) includes the following:

Service call including travel within 30 mile radius of Cumming Ga and the 1st hour of labor for $160 per hour for 2 technicians. (lamps and parts are not included)
We test and reset your timer to your specifications.
We clean the glass and adjust the angle on all fixtures.
We trim any shrub growth from around all your fixtures, to allow proper illumination spread.
We replace every Low Voltage lamp (bulb)and guarantee them for 1 year from date of replacement as long as they are not operated for more than 6 hours per night.
Check the electrical load of each lighting wire run, to insure proper distribution of power from the transformer.

Additional ASA charges might include:

Cost of all Low voltage lamps (bulbs) replaced.
If needed, the cost of any High voltage moon light lamp which should only be replaced if burned out.
Cost of all materials used for repair or alterations to your lighting system.
Travel charge after 30 mile radius from Cumming Ga will be an additional charge of $25 up to 45 miles, $45 up to 60 miles, and over 60 miles will be billed at $1.40 per mile.
Our labor rate if we have to climb any tree is $169 per hour for 2 technicians. Our labor rate on the ground is $151 per hour for 2 technicians after the first hour.

If your system was not installed by The Outdoor Lights

If your system was not installed by The Outdoor Lights, we will have to assess it before we can provide any service. We critically evaluate the transformer, the types of fixtures, the kind of wire used, and the type of connections used to determine if they are safe and reliable. We will give you an honest and straight forward opinion of your system, backed up by reasonable explanations if we believe your system poses any problems. If we believe any part of your system has an issue, we will give you our recommendations to upgrade your system. If you don't follow our recommendations, we will repair your system, but we cannot guarantee any of our repair work because if the quality of equipment or workmanship is not up to our safety standards. There are some systems that we will not work on due to safety and insurance reasons. An evaluation fee of $25 to $125 will be charged depending on your location. If located outside the Atlanta area, a travel fee may also be applied.